Careful Communication

We must be honest, clear, and factual when we speak about the company. Whether it's our books and records or our public or private statements, we are careful to accurately characterize our products, services, and financial position.

Rethink It: Own Your Words

Our words matter. Speaking confidently about our company ties back to one of our values — Own It. When you take ownership of your communications about Rethink business, you gain credibility and trust from our clients.

Rethinkers...

Never answer specific questions about the company to potential clients without being certain about the answer

Never provide a statement about the company to the public or the media without receiving manager approval

Demonstrate professionalism in communications on behalf of the company, whether those happen on the phone, in person, or over email

Are thorough, accurate, truthful, and smart when making representations about our company